Shipping policy
SHIPPING POLICY
Thank you for visiting and shopping at LegRenew! Below are the terms and conditions that constitute our Shipping Policy.
Order Processing Time All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, along with a tracking number.
Shipping Rates & Estimated Delivery Times We offer Reliable Tracked Shipping to our main market (United States) and select international destinations.
- Standard Tracked Shipping (United States): 7–12 days
- Standard International Shipping: 8–15 days
Please note: Delivery times are estimates and start from the date of dispatch, not the order date. Delays can occasionally occur due to customs processing, weather events, or high-volume seasonal demand.
Order Tracking Once your order has shipped, you will receive an email containing your tracking details. You can track your package directly through the link provided in the email or by visiting our Order Tracking page.
If you haven't received your tracking number within 4 business days of placing your order, please contact us at legrenew@gmail.com with your name and order number.
Customs, Duties, and Taxes LegRenew is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Incorrect Address Disclaimer It is the responsibility of the buyer to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a very small window to correct an incorrect shipping address. Please contact us immediately at legrenew@gmail.com if you believe you have provided an incorrect address.
Lost or Stolen Packages LegRenew is not liable for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Contact Us If you have any further questions about our Shipping Policy, please feel free to reach out to us at legrenew@gmail.com.